Mohamed Naser Al-Sayer and Sons (MNSS) acquired the Toyota Distributorship from the Toyota Motor Corporation (TMC) in 1956. Throughput capacity of Al-Sayer Toyota Service centers continues to grow exponentially, presenting a number of opportunities and challenges for the dealership. MNSS approached TagStone for a technology solution that would support the primary goal of improving customer satisfaction and loyalty by ensuring information is provided in a timely manner, while increasing efficiency by improving visibility and throughput within their vehicle service facility.
Working with Al-Sayer Service team, we designed a scalable solution that will see the implementation of TagStone’s RFID Vehicle Tracking system, TagFleet, at the Al-Sayer Toyota Service Facility in Kuwait. It provides accurate, scalable and reliable means to identify and manage the movement of vehicles within the facility. Al-Sayer Toyota Service Advisors and Managers will be able to easily and quickly locate vehicles, allowing for greater control and flexibility in managing activities through the facility.